MONEY GOLD · MG
A little help, when you need it.
Support for Money Gold, MG Agent and MG Customer. Find the right next step for your account or app.
Getting signed in
Use the account provided by your organisation. Your administrator manages your role, assigned groups and the records you can access.
- Open the sign-in page.
- Use “Forgot password?” on that page if you need to recover access.
- Ask your administrator about a new account or a permission change.
Something not working?
Tell us what happened so we can look into it.
- App name and version, and your phone or browser.
- The screen and steps that led to the issue.
- What you expected and any error message.
- A screenshot with private customer details hidden.
Privacy and data
Read how MG handles information, or contact us about access, corrections and account deletion.
- Read the Privacy Policy.
- Request account or data deletion.
- Contact your organisation about a specific loan, balance or repayment decision.
For a support enquiry, please share only what is needed to explain the issue. Do not send your password, verification codes or full identity documents by email.